SHIPPING & DELIVERY
Standard delivery of unframed paintings usually takes about 5-7 working days whereas framed paintings could take upto 12-15 working days within Australia. Overseas deliveries could take an additional 4-6 working days from the time you place an order depending on the destination countries' customs procedures. Please note that a Kerala Mural painting is specially commissioned order-to-order basis and takes an average of 12-14 working days per painting. This is in addition to our standard delivery timeframes given above.
Once an order is placed online, the purchaser will receive an email from Mimamsa Art confirming receipt of order, usually within 24 hours. Once an artwork is shipped, the purchaser will be emailed a tracking number.
Normally, we prefer to courier artworks ‘rolled’ to minimise the chances of damage in transit and keep it economical to the purchaser. Another reason for this is that this gives the purchaser an option to choose a frame of their liking. Original handmade artwork is very special and we take great care in packaging each painting by using as much padding and protection as is reasonable to ensure it arrives safely. Nevertheless, we can’t control the delivery personnel who will be handling the package along the way. If the artwork arrives damaged, the purchaser should send us photographs of the artwork within 24 hours of goods receipt, indicating the nature of the damage at email@example.com. We will assess the claim and issue the purchaser a refund if found valid. Typically deliveries take place in business hours and we recommend someone be present at the purchaser's given address to collect the artwork as we use a secure courier who may require a signature as proof of receipt.
We also ship to anywhere in the world. For deliveries outside Australia, the receiver should be aware and are responsible for the following: any import requirements or restrictions, licences, duties, taxes and/or government charges that may apply to the products in destination country; and any additional freight, postal or other charges that may be imposed over and above what would normally be incurred.
Shipping fee includes shipping insurance (valid for the time the artwork is in transit only) and delivery to door.